The Cisco^® CCNA^® Voice certification confirms that you have the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. Candidates also get exposure to the Cisco Unified Communications architecture and design covering mobility, presence, and TelePresence applications.

The CCNA^® Voice Certification enables employers to validate that their staff possess a strong foundation in voice applications and infrastructure concepts; and are capable of performing baseline installation, operating, and maintenance tasks on Cisco^® VoIP solutions, particularly the Smart Business Communications System from 8-250 lines.

This course focuses the implementation of Cisco^® Unified Communications 500 Series for small businesses, Cisco^® Unified Communications Manager Express and Cisco^® Unity Express.